Bilingual Sub Pool Manager (SPM)
Reports to: Director of Operations
Direct Supervisor to: Dispatcher & Substitute Custodial Workers
Employment Type: Full-time, Exempt; Salaried Dependent Upon Qualifications
Regular Work Schedule: 40+ hours per week
Basic Job Description:
The Sub Pool Manager (SPM) serves as the first-line manager to all substitute employees. The SPM receives and records, in coordination with the A.M. Dispatcher, all communication of custodial employee absence notification and requests for substitute replacement of absent custodial workers and Chicago Public Schools (CPS) board janitors and requests for additional labor; performs in coordination with A.M. Dispatcher, all substitute employee dispatch duties and communication to ensure coverage. The SPM meets provides orientation to new hire substitutes and onboarding duties; visits schools when necessary to address concerns with substitute custodians. The assigned work location for the SPM is at our main Geralex office and remotely as company needs dictate.
Must be fully bilingual English/Spanish.
Must be proficient in using a computer, email, web-based applications, Word and Excel; able to write reports and business correspondence and effectively present information and respond to questions from managers, customer and company departmental staff.
Must have personal vehicle available for local business use, for which travel will be reimbursed for business use.
Background check will be performed prior to any offer of employment.